If you need to update your payment details or change the credit card on your Sitebulb account, you'll need to log into the Sitebulb Customer Portal and update your payment details from there.
Sign in to the Sitebulb Customer Portal
Follow this link or click the Login button on the Sitebulb website to sign into your account.
You'll need to sign in with the credentials used when you first subscribed to the software.
Your Subscription email addresses may be different from the ones associated with your license, as well as your billing address.
Alternatively, navigate to the Customer Portal from Sitebulb
If you already have Sitebulb open, and you sign into Sitebulb with the same email you purchased with, you can shortcut the previous step.
Head to 'Your Account' and click the blue Manage Subscription button and Licenses. This will sign you into your account without you having to do it again.
View your Subscription
However you log in, you'll end up on a screen that looks like this:
Click the blue View button to view the subscription details.
This will take you through to a big page with all the details of your subscription.
Update Payment Details
This will take you through to a big page with all the details of your subscription. Hit the green button Update Payment Details.
Add New Payment Details
An overlay will pop up asking you to update your payment method - you can select Google Pay, PayPal, or enter credit card details. Make your selection and update details, and your next payment will be processed using this payment method.
