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How to access your invoices
How to access your invoices
Updated over 5 months ago

If you need to access or print any old Sitebulb invoices, you'll need to log into the Sitebulb Customer Portal and download them from there.

Sign in to the Sitebulb Customer Portal

Follow this link or click the Login button on the Sitebulb website to sign into your account.

You'll need to sign in with the credentials used when you first subscribed for the software.

Sign in

Your Subscription email address my be different to the one associated to your licence, as well as your billing address.

Alternatively, navigate to the Customer Portal from Sitebulb

If you already have Sitebulb open, and you sign into Sitebulb with the same email you purchased with, you can shortcut the previous step.

Head to 'Your Account' and click the blue Manage Subscription button and Licenses. This will sign you into your account without you having to do it again.

Manage Subscription

View your Subscription

However you log in, you'll end up on a screen that looks like this:

Your Subscriptions

Click the blue View button to view the subscription details.

This will take you through to a big page with all the details of your subscription.

Navigate to Payments

Hit the Payments button, which will take you through to a page with all your billing history.

Payments

View your Invoices

To view a particular invoice, just click the associated Receipt link.

You'll then be able to see your invoice for this payment.

Invoice

Need to add an invoice address, business name or VAT number?

It's worth noting that when you sign up for Sitebulb subscription, we do not ask for an invoice address. If you need to add this to satisfy your accounts team, you can easily add this from the screen you are currently on. Check out our guide on how to Retrospectively add a VAT number and business details to your invoice.

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