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Add more user licenses to your subscription
Add more user licenses to your subscription
Updated over 5 months ago

You can easily add additional user licenses to your subscription at any time.

To do this you will need to log into the Sitebulb Customer Portal and manage your licenses from there.

Sign in to the Sitebulb Customer Portal

Follow this link or click the Login button on the Sitebulb website to sign into your account.

You'll need to sign in with the credentials used when you first subscribed to the software.

Sign in

Your Subscription email address may be different from the one associated with your license, as well as your billing address.

Alternatively, navigate to the Customer Portal from Sitebulb

If you already have Sitebulb open, and you sign into Sitebulb with the same email you purchased with, you can shortcut the previous step.

Head to 'Your Account' and click the blue Manage Subscription button and Licenses. This will sign you into your account without you having to do it again.

Manage Subscription

View your Subscription

However you log in, you'll end up on a screen that looks like this:

Your Subscriptions

Click the blue View button to view the subscription details.

This will take you through to a big page with all the details of your subscription.

Purchase Additional Licences

This will take you through to a big page with all the details of your subscription. In the second panel is an option to Buy More Licenses.

Add more licenses

You'll then see an overlay for adding more licenses. Select from the dropdown how many additional user licenses you want to add.

You will see in the sentence below (in bold) how this affects your subscription in terms of your new monthly cost, and the total number of user licenses you will have available.

Add licenses

Press Add Licenses to confirm this change.

Please note that your purchase of new licences will be processed as soon as you click the 'Add Licences'.

It will take a few moments for payment to go through and the new user licenses to be assigned to your account, and as soon as they are you will receive a confirmation email.

Your new licences are ready to assign

Once this is complete, you are ready assign your new user licenses to other team members by following the steps in the linked document.

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