If you have a subscription with multiple user licenses, you should have already assigned these to other team members to use.
You can also revoke user licenses, in case a team member leaves, allowing you to re-assign their license. To do this you will need to log into the Sitebulb Customer Portal and manage your licenses from there.
Sign in to the Sitebulb Customer Portal
Follow this link or click the Login button on the Sitebulb website to sign into your account.
You'll need to sign in with the credentials used when you first subscribed to the software.
Your Subscription email addresses may be different from the ones associated with your license, as well as your billing address.
Alternatively, navigate to the Customer Portal from Sitebulb
If you already have Sitebulb open, and you sign into Sitebulb with the same email you purchased with, you can shortcut the previous step.
Head to 'Your Account' and click the blue Manage Subscription button and Licenses. This will sign you into your account without you having to do it again.
View your Subscription
However you log in, you'll end up on a screen that looks like this:
Click the blue View button to view the subscription details.
This will take you through to a big page with all the details of your subscription.
Revoke user licences
In the middle of the subscription details is a section entitled 'User Licenses', here you'll find a list of Sitebulb licenses available with your subscription. They will be assigned to you as the subscription owner, or to other team members.
Use the orange Revoke License button to remove a user's access and free up the license in order to re-assign it.
In the example below, you can see that I have purchased 2 user licenses, one of which is assigned to me and one is assigned to Gareth. Say Gareth decided to leave the company, and I wanted to reassign his license to a new member of staff, I would simply need to hit Revoke License.
Confirm your choice
You will be shown a warning, as revoking a license means that the user will be downgraded to a free license, and will no longer be able to view previous Audit reports.
Assuming you wish to proceed, hit the red Revoke License button.
Re-assign licenses
Now you'll be left with spare user licenses, which you can assign to another team simply by pressing Assign License and entering their email address.
