In June 2025, we are migrating Sitebulb Cloud customers to new data centres, aiming to move Cloud customers to a much more stable, scalable infrastructure.
Why are we doing this?
The new infrastructure lays the foundations for Sitebulb's future; it will enable us to build and run more intensive features, and allow us to increase user limits on our plans.
Moving to a fixed set of IP addresses will also enable us to apply for 'safe bot' status for our Sitebulb Cloud user-agent with the major CDNs (e.g. Cloudflare), which should reduce crawl errors and issues in the long run.
How will this impact Sitebulb Cloud customers?
The migration should have minimal impact on your work in Sitebulb. Here are the key things to consider:
New Cloud server URL
The URL of your Sitebulb Cloud server will change - you will have received an email with the details.
Once the migration is complete, your old URL will automatically redirect to the new address. For your convenience, we recommend updating bookmarks and any other quick access links to your Cloud server with the new address.
New IP address
After the migration, your Sitebulb Cloud server will have a new IP address - you will have received an email with the details.
If you have previously whitelisted your Sitebulb Cloud server IP address in order to crawl successfully, please ensure to add your new server IP details to your server or Web Application Firewall (WAF) to avoid errors.
Minimal Downtime
Downtime during the migration should be minimal. Any audits running at the time of the migration will be temporarily suspended and resumed once the migration is completed.